FAQs

We hope we’ve managed to answer all the questions you might have somewhere on our website. If we’ve missed something please email us at info@awesomewalls.co.uk with your questions and we’ll do our best to help

Do I need to book?

If you are new to climbing you will need to book a session with our instructors. All sessions with our AWESOME instructors need to be pre booked. If you are an experienced climber and have filled out a membership form you can use our centres without booking.

Is equipment hire included?

If you have booked for a session with our instructors at one of our centres that offer roped climbing then harness hire is included. When you first start climbing you'll find that it's fine to climb with trainers or similar on your feet. As you progress you may find that you want to use rock shoes, this is not included in session prices. Wall entrance does not include equipment hire.

How long can I stay?

Once members have paid to climb they can stay and climb for as long as their arm muscles allow. The only exception is our weekday lunchtime deal where climbing is only allowed between 11.30am and 2pm.

Help, I'm scared of heights!

We have walls starting from a meagre 2m and instructors that are very friendly, experienced and patient. So come along and we'll provide a session that is fun and challenging without being too scary!

What's included in a birthday party?

Birthday parties include instruction for the duration of the party booked and harness hire and certificates (for groups of more than 10). If you wish to have refreshments a party room is available for an additional fee. You can use this room to serve food that you provide. The party room needs to be booked with the party.

Is there a minimum or maximum age?

The minimum age for taking part in a session with our instructors in 6. If you're taking part without using our instructors there's no minimum age. There's no maximum age, if you feel fit and able then come along! We've had people well into their 90s using our centres.

Can I park my car?

Yes, all Awesome Walls Climbing Centres have onsite car parking.

Do I have to stay with my children?

If your children are under 14 you need to stay on the premises while they climb. If they're 14 or over they can stay unattended as long as they are with an instructor or are a competent climber and have had a membership form completed by a parent/guardian.

How do I book a session?

Simply call the centre that you want to visit. We'll take a few details and will require full payment to secure the booking. This payment is non refundable after 48 hours before the booking.

Do I need to bring anything with me?

If you are coming along to one of our sessions then equipment is provided so just make sure that you wear loose fitting clothing and trainers on your feet. If you have your own equipment that you'd like to use feel free to bring it along.